{"id":141,"date":"2022-08-10T14:41:09","date_gmt":"2022-08-10T06:41:09","guid":{"rendered":"https:\/\/help.ketik.my\/?p=141"},"modified":"2022-08-11T10:51:13","modified_gmt":"2022-08-11T02:51:13","slug":"how-to-reset-lost-forgot-password","status":"publish","type":"post","link":"https:\/\/help.ketik.my\/en\/how-to-reset-lost-forgot-password\/","title":{"rendered":"How to reset lost\/forgot password"},"content":{"rendered":"\n<h4>Reset password from the Login page<\/h4>\n\n\n\n<p>To reset your password if you\u2019re not logged in, please follow the steps below:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>1. Click on &#8220;<strong>Lost your password?<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/help.ketik.my\/wp-content\/uploads\/2022\/08\/image-4.png\" alt=\"\" class=\"wp-image-143\" width=\"344\" height=\"330\"\/><\/figure>\n\n\n\n<p>2. Enter your registered email account and click on &#8220;<strong>Send Reset Link<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/help.ketik.my\/wp-content\/uploads\/2022\/08\/ketik6.png\" alt=\"\" class=\"wp-image-161\" width=\"343\" height=\"314\"\/><\/figure>\n\n\n\n<p>3. Then, check your email inbox. You should receive an email from Ketik.my.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/help.ketik.my\/wp-content\/uploads\/2022\/08\/ketik7.png\" alt=\"\" class=\"wp-image-163\" width=\"544\" height=\"336\"\/><\/figure>\n\n\n\n<p>4. Click on &#8220;<strong>Reset Password<\/strong>&#8221; button. It will redirect you to Reset Password page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/help.ketik.my\/wp-content\/uploads\/2022\/08\/ketik8.png\" alt=\"\" class=\"wp-image-165\" width=\"343\" height=\"370\"\/><\/figure>\n\n\n\n<p>5. Enter your new password and click on &#8220;<strong>Reset Your Password<\/strong>&#8221; button.<\/p>\n\n\n\n<p>6. You can now login to your account using a new password.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4>Reset password from Profile settings<\/h4>\n\n\n\n<p>To change your password if you\u2019re already logged in, please follow the steps below:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>1. From home page, click &#8220;<strong>My Account&#8221;<\/strong> in the page sidebar and click\u00a0<strong>&#8220;My Password&#8221; <\/strong>tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1282\" height=\"594\" src=\"https:\/\/help.ketik.my\/wp-content\/uploads\/2022\/08\/ketik9.png\" alt=\"\" class=\"wp-image-168\"\/><\/figure>\n\n\n\n<p>2. As you can see, there are \u201cNew password\u201d and \u201cConfirm new password\u201d field. You can change your current password by entering the new password into both field.<\/p>\n\n\n\n<p>3. Then, click\u00a0<strong>Update\u00a0<\/strong>button and your password has successfully been changed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reset password from the Login page To reset your password if you\u2019re not logged in, please follow the steps below: 1. Click on &#8220;Lost your password?&#8221; button. 2. Enter your registered email account and click on &#8220;Send Reset Link&#8221; button. 3. Then, check your email inbox. You should receive an email from Ketik.my. 4. Click [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[6],"tags":[5,8,4,7],"_links":{"self":[{"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/posts\/141"}],"collection":[{"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/comments?post=141"}],"version-history":[{"count":6,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/posts\/141\/revisions"}],"predecessor-version":[{"id":169,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/posts\/141\/revisions\/169"}],"wp:attachment":[{"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/media?parent=141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/categories?post=141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.ketik.my\/en\/wp-json\/wp\/v2\/tags?post=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}